1. What areas do you cover?
We provide soft play and bounce castle hire across our local service areas in New Zealand. Contact us to confirm if we deliver to your location.
2. How do I book?
Simply choose your preferred package, select an available date, and complete the booking form. We'll confirm your booking as soon as possible.
3. Do you require a deposit?
Yes, a deposit is required to secure your booking. The remaining balance is due before or on the day of your event.
4. How long is the hire period?
Our standard hire includes several hours of fun. If you need a longer hire, please contact us for availability and pricing.
5. Are your equipment cleaned?
Absolutely! All of our soft play equipment and bounce castles are thoroughly cleaned and sanitised before every hire.
6. Is setup and pack-down included?
Yes! We deliver, set up, and pack everything away, so you can relax and enjoy your event.
7. Can the equipment be used outdoors?
Yes, weather permitting. We recommend a flat, clean surface. If strong winds or heavy rain are expected, we may need to move the setup indoors or reschedule for safety reasons.
8. What happens if it rains?
If bad weather affects an outdoor booking, we'll work with you to arrange an indoor setup or discuss alternative options where possible.
9. What events do you cater for?
Our packages are perfect for:
- Birthday Parties
- Baby Showers
- Weddings
- Family Gatherings
- School & Daycare Events
- Community Events
- Corporate Family Days
- Holiday Celebrations
10. What age group is the equipment suitable for?
Our soft play equipment is generally suitable for babies and young children, while bounce castles are suitable for children within the recommended age and weight limits.
11. Can I customise my package?
Yes! We'd be happy to create a package that suits your event, space, and budget.
12. How can I contact you?
You can reach us by phone, email, or through our website's contact form. We'll get back to you as soon as possible.