FAQ
What areas will you service?
We will be servicing Auckland and surrounding areas. Travel fees may apply outside our standard service area.
Do you take weekday bookings?
At this stage, we currently only offer weekend bookings (Saturday & Sunday). We hope to expand our availability in the future.
How far in advance should I book?
We recommend booking 2 weeks in advance and/or as early as possible, especially for peak party seasons.
What ages is your soft play suitable for?
Our soft play setups are designed for babies and toddlers, typically from 6 months to 5 years old.
Are your products cleaned and sanitized?
Absolutely. All soft pay equipment, ball pits and toys are thoroughly cleaned and sanitized before and after every event.
Do you setup and pack down?
Yes! We handle delivery, setup, and pack down so you can enjoy the celebration stress-free.
Can the equipment be used outdoors?
Yes, weather permitting. Outdoor setups require a flat, clean, dry surface and a suitable weather forecast.
What happens if it rains?
For outdoor bookings, we'll work with you to discuss alternative options where possible. Full weather policies will be available before launch.
How much space is needed?
Space requirements vary depending on the package selected. We'll provide exact measurements and help determine the best setup for your venue.
What types of events do you cater for?
Our setups are perfect for:
- First Birthdays
- Toddler Birthdays
- Family Celebrations
- Christenings
- Baby Showers
- Playdates
- Community Events